Privacy Policy

Welcome to crowncasinomelbourne.top (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with the Site. It is intended for users in Australia and is managed in accordance with applicable Australian law, including the Australian Privacy Principles. By accessing or using the Site, you also agree to the basic Terms of Use described below. If you do not agree with this Policy or the Terms, please discontinue use of the Site. Last updated: 17 December 2025.

The Site provides information for general and entertainment purposes only and does not offer real-money gambling services. You must be at least 18 years of age to use the Site. We may update this Policy and the Terms from time to time by posting a new version on this page. Your continued use of the Site after an update constitutes acceptance of the updated Policy and Terms.

Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you interact with the Site. We only collect personal information that is reasonably necessary for our functions and activities, and we handle it in line with the Australian Privacy Principles. We do not knowingly collect information from people under 18 years of age.

Information may be collected when you subscribe to updates, contact us, participate in promotions, or browse the Site. We may also use cookies and similar technologies to better understand how visitors use the Site, improve content, and tailor the user experience. Cookies are small files stored on your device that help us recognize your browser and remember preferences.

• Contact and account details: Your name, email address, and preferences if you choose to subscribe or contact us.
• Usage and device data: IP address, browser type, device type, operating system, pages viewed, time spent, and referral URLs.
• Cookies and similar technologies: Session identifiers, preference cookies, and analytics cookies that help us understand usage patterns.
• Communications: The content of your messages and any feedback you provide, including support requests.
• User-generated content: Comments or submissions you choose to share with us.
• Marketing preferences: Your opt-in/opt-out choices for newsletters or promotional messages.

We generally do not require sensitive information. Please do not submit sensitive information (such as health, biometric, or financial details) through the Site. If you choose to provide such information, you consent to our processing of it in accordance with this Policy.

How We Use Your Information

We use your information to operate, maintain, and improve the Site; respond to enquiries; communicate updates you have requested; personalize your experience; monitor, detect, and prevent fraud or misuse; comply with legal obligations; and administer promotions where applicable. Where the law requires consent (for example, for certain marketing communications or non-essential cookies), we will seek your consent, and you may withdraw it at any time.

We may use analytics to understand Site performance and visitor interactions so we can refine content and features. You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. Note that disabling cookies may affect Site functionality. The Site may include links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before providing any personal information.

We may use de-identified or aggregated data for statistical purposes, research, or reporting. De-identified data is not considered personal information and may be retained and used without further notice.

Sharing, Transfers and Security

We may share personal information with trusted service providers who assist in operating the Site and delivering services (such as hosting, analytics, email delivery, and security). We require these providers to handle personal information in a manner consistent with this Policy and applicable law, and to use it only for the agreed purposes. We may also disclose information if required by law or to protect our legal rights, users, or the public.

• Service and infrastructure providers: To host the Site, maintain security, and deliver features and communications.
• Professional advisers: For legal, compliance, and auditing purposes where necessary.
• Business transfers: If we undergo a merger, reorganization, or asset transfer, information may be transferred as part of that transaction.
• Legal compliance and safety: To comply with lawful requests, enforce our Terms, or protect rights, property, and safety.
• With your direction: When you ask us to share or otherwise consent to a disclosure.

Your information may be processed in, or transferred to, locations outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure that the recipient will protect it in a way that is substantially similar to the protections available under Australian law. We implement reasonable technical and organizational security measures to protect personal information; however, no method of transmission or storage is completely secure. We retain personal information only for as long as needed for the purposes described in this Policy or as required by law, after which it is securely deleted or de-identified.

Your Rights, Terms of Use and Contact

Your privacy rights: You may request access to the personal information we hold about you, request corrections if it is inaccurate, and request deletion where appropriate. You may also opt out of marketing communications at any time via the unsubscribe link or by contacting us. We may need to verify your identity before actioning requests. If you have a privacy enquiry or complaint, please contact us first so we can work with you to resolve it promptly. If you are not satisfied with our response, you may lodge a complaint with the relevant privacy regulator in Australia. Cookies and preferences: You can manage cookies through your browser settings. Blocking non-essential cookies may affect your use of the Site. Children: The Site is intended for adults (18+) only, and we do not knowingly collect information from minors. Changes: We may update this Policy and the Terms from time to time; material changes will be noted by updating the “Last updated” date above.

Basic Terms of Use: By using the Site, you agree to: (1) use the Site lawfully and responsibly; (2) not attempt to interfere with or disrupt the Site, scrape content, or bypass security; (3) refrain from posting unlawful, infringing, or harmful content; and (4) respect our intellectual property rights. All content on the Site, including text, graphics, and logos, is owned by or licensed to us and is provided for your personal, non-commercial use. We grant you a limited, revocable licence to access and use the Site in accordance with these Terms. We provide the Site on an “as is” and “as available” basis and make no warranties as to accuracy, reliability, or availability. To the maximum extent permitted by law, we disclaim liability for any loss or damage arising from your use of the Site or reliance on its content. We do not control and are not responsible for third-party websites linked from the Site. If any part of these Terms is invalid or unenforceable, the remaining parts remain in effect. These Terms and this Policy are governed by the laws of Victoria, Australia, and you submit to the exclusive jurisdiction of the courts of that State. For questions, requests, or complaints, please contact us at [email protected].